You can remove ADSRUNNER from Google yourself, disconnect an account inside ADSRUNNER, or ask us to delete it. This page is the whole process.
This stops ADSRUNNER from reading the Google Ads account. It does not, by itself, delete data already stored with us. Use the disconnect step below, or email us, for that.
Agency users: open the client's Connections page, then choose Disconnect and delete. That removes the synced rows for the account and revokes the Google token.
Clients: ask your account manager, or email us at the address below. You do not need a login to make the request.
The delete link in your audit email deletes the audit now. Otherwise it is deleted 30 days after it is created, unless you become a client.
Disconnect and delete removes the Google Ads data we synced for that account and revokes the token Google issued. While an account stays connected, performance data is kept for up to 36 months.
When you ask us by email, we disconnect the account and delete its data within 3 business days.
Email support@adsrunner.com and name the account or the audit email address. We will confirm when the deletion is done.
The privacy policy describes the rest of how we handle personal data.